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1. Where is Kootenai County Assistance located?

This office is located at 451 Government Way, Coeur d'Alene, Idaho, on the second floor, also known as the "main floor," of the Administration Building, next to the old County courthouse.

2. How can this office be contacted?

Phone: 208-446-1880
Fax: 208-446-2177

3. What are the hours and days of service?

Monday through Friday, 9 a.m. to 5 p.m., except recognized holidays.

4. Who is the administrator of this office?

Shelly Amos, Manager, is the administrator of County Assistance.

5. Is this department governed by any regulations?

Yes, Idaho Code Chapters 34 and 35. Contact us at 208-446-1886 for more information.

6. What is the function of Kootenai County Assistance?

This is an emergency assistance office for Kootenai County residents only to apply for the following types of assistance: Medical, dental extractions, rent, utilities, heat sources, and burial or cremation. For more information, contact County Assistance at 208-446-1886.

7. How would a prospective applicant apply?

Go to the office to get additional, more detailed information and to pick up the paperwork and schedule an appointment if appropriate. The application process to determine eligibility requires completing an application, submitting various documents, and attending a scheduled interview.

8. What happens if I come in for my interview without all the required information and documentation?

Your appointment will be rescheduled.

9. How long do I have to be a resident of Kootenai County prior to seeking assistance?

Thirty (30) consecutive days (proof required). For more information, contact us at 208-446-1886.

10. Will there be a lien placed on my real and personal property?

Pursuant to Idaho Code 31-3504(4), upon receipt of an application for medical, dental, or prescription assistance, an automatic lien is placed on all present and future real and personal property of the applicant. For more questions, contact us at 208-446-1886.

11. Are there application time limits?

Yes. An application for non-emergency medical services shall be filed ten (10) days prior to receiving services from the provider. An application for emergency necessary medical services shall be made any time within thirty-one (31) days beginning with the first day of the provision of necessary medical services from the provider. Call us at 208-446-1886 for more information.

12. If approved, will I be required to repay the assistance?

Yes. Monthly payments only. Call us at 208-446-1886 for more information.