COVID-19 continues to affect local business operations, especially those offices that deal in high volume transactions, such as Kootenai County VLD.  Social distancing and mask mandates remain in effect.  For updated information, consult the Idaho State webpage, or the Idaho Panhandle Health District webpage.  

October 13, 2020 - Kootenai County VLD offices are currently experiencing service delays due to implantation issues with Idaho Transportation Department's new GEM vehicle licensing system.

The Idaho State Transportation Department (ITD) is replacing their legacy systems from October 1, 2020 through October 15, 2020. This system change will impact the operations of the Kootenai County VLD and will cause delays in processing. From October 1, 2020, thru October 13, 2020, Kootenai County VLD offices will be training on the new system simultaneously while they serve the public. Please anticipate longer wait times and delays in processing.  

Effective October 1, 2020 and until further notice, there will be minimal capabilities for the Kootenai County VLD to service walk-in customers. As a result, walk-in transactions are discouraged. The public is encouraged to avoid delays by using DMV’s online services to renew vehicle registrations. 

For more information and resources visit or call the DMV Customer Contact Center at (208) 334-8000.